Effective Date : 27th February 2025

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Accessibility Statement

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At Payiteasy, we are committed to ensuring that our website and software are accessible to all users, including individuals with disabilities. Our goal is to provide an inclusive digital experience, allowing all users to navigate, interact, and benefit from our platform without barriers.

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Commitment to Accessibility

We strive to comply with Web Content Accessibility Guidelines (WCAG) 2.1 and industry best practices to enhance accessibility. Our platform is designed with the following features:

• User-friendly navigation – Ensuring intuitive and efficient use of menus, buttons, and interactive elements.

• Keyboard accessibility – Allowing full functionality without requiring a mouse.

• Screen reader compatibility – Supporting text-to-speech tools for users with visual impairments.

• Readable fonts and high-contrast design – Improving text legibility for users with vision challenges.

• Alternative text for images – Providing meaningful descriptions for better understanding.

• Accessible forms and error notifications – Ensuring clarity in input fields and validation messages.

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Ongoing Improvements

Our team conducts regular audits and enhancements to improve accessibility and usability. We welcome feedback from users to help us identify areas for improvement.

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Contact for Accessibility Support

If you experience any difficulty using our platform or have suggestions for enhancing accessibility, please reach out to us:

• Email: admin@payiteasy.in

• Phone: +91 8925959117

• Website: https://www.payiteasy.in/

We are dedicated to creating a fully inclusive experience for all users and appreciate your support in making PayitEasy accessible to everyone.

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Refund Policy

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At Payiteasy, customer satisfaction is our priority. We believe in maintaining a transparent and fair refund policy. If you are not satisfied with our software, please review the following refund terms.

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Eligibility for Refund

A refund request may be considered under the following circumstances:

• Cancellation of a new subscription within seven (7) days of purchase.

• Charges due to billing errors or duplicate payments made in error.

• Inability to use the software due to technical malfunctions, verified by our support team.

• Unintentional multiple purchases of the same subscription under the same account.

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Non-Refundable Cases

Refunds will not be issued under the following conditions:

• Requests made after seven (7) days from the purchase date.

• Monthly and annual subscription fees once the billing cycle has started.

• Partial refunds for unused features or remaining subscription periods.

• Payments made for custom services, integrations, training, or setup fees.

• Cancellation requests made due to change of mind or lack of usage after activation.

• Failure to cancel before the next billing cycle; once the payment is processed, it is non-refundable.

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Service Commitment & Issue Resolution

Before requesting a refund, we encourage users to reach out to our customer support team to resolve any technical issues. In many cases, our team can assist with troubleshooting and resolving concerns without requiring a refund.

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Cancellation and Refund Process

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Users can cancel their subscription at any time through the PayitEasy account settings. If eligible for a refund, requests must be submitted via our support team.

Refund Request Requirements

To process a refund request, please provide:

1. Registered email address

2. Transaction ID or invoice number

3. Reason for the refund request

4. Screenshots or evidence of billing errors (if applicable)

Refund approvals are subject to review, and eligible refunds will be processed within 5-7 business days via the original payment method.

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Contact for Refund Requests

• Email: admin@payiteasy.in

• Phone: +91 8925959117

• Website: https://www.payiteasy.in/

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We are committed to providing high-quality service and support. If you have any concerns regarding your subscription or refund request, please reach out to our team for assistance.